The following information has been prepared to inform the owner of the roofing process and the limits of contractor responsibility. The sections on wiring precautions and structural damage may not apply to your particular job. If you have any questions regarding your job, we will happily help you with them.

SCHEDULING AND WEATHER

Hillside Roofing schedules it’s work according to the receipt of signed contracts in our office. Weather is a major limiting factor in scheduling our work as some roofing can only be applied in dry weather. A flat roof will require additional days of drying weather to evaporate all moisture prior to roofing. This usually adds to our scheduling delays. Sloping roofs may be re-roofed as long as precipitation is not threatening.  We give priority to emergency situations when possible.

PREPARATION BY THE OWNER

Owner shall be responsible to remove any vehicle that may obstruct access to the roof or could become subject to damage by dropped material by remaining to close to the working area. This includes cars parked in the garage. Whenever overhanging branches or bushes obstruct roofing work or access to the roof, we request the owner to do the necessary trimming or tying back in order to eliminate any possible damage, and also make the job safer. The owner shall hold Hillside Roofing harmless if such trimming becomes necessary on the job. 

DRIVEWAY PRECAUTIONS

Owner must be aware of equipment requirements to carry out the loading and tear off of materials. Large trucks weighing anywhere from 10,000 to 25,000 lbs. will be accessing your driveway. On occasion driveways have cracked. Hillside Roofing and it’s material supplier can not be held responsible should this happen. If you have apprehensions about this, please bring it to our attention.

TEAR OFF

When tearing off an old roof or nailing down roof sheathing, the vibration may cause plasterboard nails or screws on the ceiling to show through. This is especially true when the plasterboard has been wet or was originally lightly secured. In such cases the owner may anticipate having to do some spackling or paint touch-up.
 

DRY ROT & STRUCURAL DAMAGE

Occasionally we encounter dry rot or structural damage that is not visible before the roof is removed; carpenter repair work might be required before we can proceed with the roofing work. In our estimate, we provide for roofing work ONLY as outlined, unless specific carpenter work is described. In such cases, we will leave the damaged area open for the owner’s inspection and for the owner to arrange for repairs. Should the owner not be available, Hillside roofing shall have the option to make such repairs as necessary, so the roofing work can be completed. Hillside will also have the option to apply a temporary cover over the area for the damage to be repaired at a later date. The additional costs, if any, for the temporary covering, structural repairs, or resulting leaks shall remain the owner’s responsibility. Should Hillside Roofing or it’s employees become involved in a damage repair or emergency situation, they shall not be held liable for dirt, mud water or other damage resulting from attempting to resolve the problem.

Condensation can cause structural damage and dry rot.  Most often the reason for condensation is improper ventilation. Ventilation code for the U.S. is for every 300 sq. ft. of attic space, you need one sq. ft. (144”) of ventilation. We will make recommendations to the owner on how to improve ventilation. Roofing work, however, is done at the request of the owner to solve his roofing need, and is not intended to correct condensation problems unless specific work for that has been outlined in the contract.

On occasion our applicators have fallen through rotted plywood; while they take the utmost care for this to not happen, it does. Rarely, they have fallen through the interior dry wall, should this happen, Hillside will be held harmless.
 

ROOF MAINTENANCE

All roofs require annual maintenance. This means removal of debris, algae and moss annually. In the case of smooth flat roofs, the removal of debris, algae and moss is also necessary along with coating the roof with an asphalt emulsion or approved aluminum coating. The coating can be applied every 3 to 5 years; it protects your roof from ultra violet rays which will breakdown and dry out asphalt. Untreated cedar roofs should be treated with a wood preservative after it’s first year, then every 5 years thereafter.   

CLEAN UP

Roofing work over a ceiling constructed of boards or decking material may allow dust or dirt to fall inside the building. Lumber has often dried out sufficiently to create joints and cracks large enough to pass dirt and sometimes even small gravel. The owner should anticipate this and cover or even remove valuables in the home.

A garage roof often has spaced boards; gravel will fall through onto whatever is in the garage. It is important to cover or remove cars, etc. We will always do our best to clean up roofing debris outside, however, the interior cleaning remains the owner’s responsibility.

WARRANTY

HillSide Roofing extends a warranty limited to labor and materials supplied by us as determined in your contract. Should the roofing fail due to workmanship or materials we supplied, HillSide Roofing shall repair or replace at our option, and to our specification that portion of roofing found to be faulty. A warranty is given on complete roofing or re-roofing only, and does not apply to patching, repair or coating work. A warranty is void if there is any work done to the roofing, i.e. cutting into, adding on, or applying additional materials without the approval of Hillside Roofing.  Damage to the roofing, i.e., traffic, nailing, drilling, mounting signs, equipment, antennas, etc is also not covered. Falling debris or objects causing penetrations shall void the warranty. All warranties are void if the contract amount is not paid as per agreement. A warranty should not be confused with the life expectancy of the roofing.